Contact us
- General help Anything about using ToolBox. · help@toolbox.africa
- Complaints and disputes A problem with a job, a quote or a tradesperson. · complaints@toolbox.africa
- Safety Something that made you feel unsafe, or someone to report. · safety@toolbox.africa
- For tradespeople Verification, leads, your profile and your account. · trades@toolbox.africa
- Privacy and your data Access, correct or delete your information under POPIA. · privacy@toolbox.africa
- Legal A question about a term or a policy. · legal@toolbox.africa
- Security Responsible disclosure of a vulnerability. · security@toolbox.africa
Quick answers
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Complaints and disputes
How to raise a problem and what happens next.
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The ToolBox Guarantee
What is covered, and how to make a claim.
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How we verify
The checks behind every Verified Pro.
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Privacy and your data
How we handle your information under POPIA.
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Reporting, blocking and staying safe
What to do when something is not right.
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All terms and policies
Every document, in plain language.
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